Política de reembolso

REFUND POLICY

All Sales Are Final — No Refunds

Every item sold by MysticBluuMoonTarot is either made to order by hand (oils, candles, baths, and other physical products), a personal service (spell castings and tarot/oracle readings), or a digital product. Because of the nature of these items, no refunds are provided and no exchanges are offered, except where required by law. Please make sure of what you are purchasing — intention, size, and variant — before checking out to avoid problems with your order. Every purchase constitutes acceptance of this policy.

Cancellations — 5 Hour Window

Orders may be cancelled within 5 hours of the purchase time. After 5 hours, your order enters preparation and cannot be cancelled.

To request a cancellation, send a message through my website using the "Message Me" button as soon as possible, and include your order number. Cancellation requests received within the 5-hour window will be confirmed and refunded in full.

Services & Digital Items

Spell castings and readings are personal services performed by hand and delivered digitally. Once the 5-hour cancellation window has passed, the service is considered in progress and is non-refundable, whether or not results meet expectations — as stated in the Terms of Sale, all items are for entertainment purposes only and no metaphysical outcome is promised or guaranteed.

No Returns

I do not accept returns. Please do not ship items back — returned packages cannot be accepted or refunded. Forced returns, including packages rejected or refused at delivery, will be marked as fulfilled and no refund will be given.

Right to Cancel Services

I hold the right to cancel any service at any time, at my sole discretion. If I cancel a service that has not been performed, the amount paid for that service will be refunded.

Sale Items (if applicable)

Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.

Problems With Your Order

If you run into a problem with your order — it arrives damaged, it is not what you expected, it looks different, or it is different from what you ordered — please send a message through my website under "Message Me" with photos of the item and your order number. I will gladly take a look personally and, for physical items, either send a replacement or issue a refund based on the condition of the item. Resolutions are handled case by case at my discretion.

Last updated: September 2026